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Returns & Refunds

We want you to love your furniture. If something isn't right, here's how returns work.

30-Day Return Window

Return most items within 30 days of delivery for a refund. The item must be in original condition and packaging.

How to Start a Return

Email info@modfurniturenyc.com with your order number and reason. We'll respond within 1 business day with return instructions.

Damaged or Defective Items

Send photos within 48 hours of delivery for a free replacement or full refund. No return shipping cost on damaged items.

Refund Processing

Refunds processed within 5–7 business days of receiving the return, to the original payment method.